UX/UI Designer (Healthcare/SaaS/EHR)

Remote U.S.  (designated states)

This position is fully remote and may be performed from one of the following U.S. states: AL, AZ, FL, GA, IN, KS, MA, MI, MS, NC, NV, OR, PA, SC, TN, TX. 

As a UX/UI Designer with research expertise at Raintree, you’ll play a key role in designing intuitive, user-friendly healthcare solutions. You will work closely with cross-functional teams, including product managers, engineers, and other designers, to create seamless and engaging experiences. You will also be responsible for conducting user research to inform design decisions and validate product concepts, ensuring that our products meet the needs of both healthcare providers and patients.

Key Responsibilities

• Lead the design process from concept to delivery, creating high-quality wireframes, user flows, prototypes, and UI mockups for web and mobile applications.
• Develop intuitive, accessible, and visually appealing user interfaces that align with the product's objectives and the healthcare industry’s best practices.
• Ensure a consistent user experience across all platforms, including responsive designs for desktop, mobile, and tablet.
• Collaborate with product managers and engineers to translate business requirements and user needs into functional, user-friendly designs.
• Conduct iterative usability testing and refine designs based on user feedback and data.

• Plan, execute, and analyze user research activities, including user interviews, surveys, usability testing, and competitor analysis.
• Synthesize research findings into actionable insights that guide design decisions and product strategies.
• Work with stakeholders to define research goals, identify target user groups, and prioritize research activities.
• Collaborate with the product and development teams to ensure research insights are effectively incorporated into the product development cycle.
• Track and analyze key metrics, such as user satisfaction, task success rates, and other usability indicators to continuously improve the user experience.
• Work closely with other designers to maintain a cohesive design system and ensure consistency across all design deliverables.

• Present and communicate design concepts and research findings to stakeholders, including executives and team members, in a clear and compelling way.
• Support design reviews and collaborate with engineers to ensure high-quality implementation of designs.
• Stay updated on industry trends, tools, and best practices, especially as they relate to UX/UI design and healthcare.

Qualifications

Required

• 3+ years of experience as a UX/UI Designer, with a focus on user research.
• Strong portfolio demonstrating expertise in both UX and UI design, particularly in the SaaS or healthcare space.
• Proficiency in design tools such as Figma, Sketch, Adobe XD, or similar.
• Experience with user research methodologies, including but not limited to usability testing, user interviews, surveys, and personas.
• Strong understanding of human-centered design principles and accessibility standards.
• Familiarity with front-end development (HTML, CSS, JavaScript) is a plus, but not required.
• Experience working in cross-functional teams and collaborating with product, engineering, and marketing.
• Excellent communication skills, with the ability to clearly articulate design decisions and research insights.

Preferred

• Experience with healthcare IT systems such as EHR/EMR, patient portals, or clinical workflows.
• Familiarity with HIPAA regulations or other healthcare privacy and security requirements.
• Knowledge of user-centered design processes and Agile development methodologies.
• A degree in design, human-computer interaction (HCI), or a related field is a plus.

Why Join Us?

• Impact: Be part of a mission-driven company focused on transforming Therapy through technology.
• Innovation: Work with cutting-edge technologies in a rapidly growing sector.
• Collaboration: Thrive in a collaborative, dynamic work environment that values creativity, diversity, and excellence.
• Growth: Opportunities for professional development and career progression in a fast-growing company.

Competencies to Drive Success

• Leadership: Provide focus and motivational support to achieve excellence in client satisfaction; Foster teamwork and cooperation for team unity; Manage individual and team’s performance

• Communication: Effective and concise written communication target to specific audiences; Strong verbal communication and listening skills to assure understanding and consultation across multiple stakeholders.
• Analytical Thinking: Approaches problems logically; Provides meaningful analyses through verbal and written presentations
• Organizational Skills and Concern for Order: Keeps accurate records; Provides meaningful data for review
• Initiative: Engaged and proactive; Takes appropriate action with minimal oversight

• Agility and Time Management: Able to respond to changing priorities, demands, procedures and technology; Excellent organizational and time management skills to meet client needs

About Raintree Systems​

Raintree is the preeminent platform for enterprise and mid-sized therapy provider organizations. Our award-winning solutions in patient engagement and communications, clinical documentation, revenue cycle management (RCM), and business intelligence are tailored to the needs of physical therapy, occupational therapy, speech therapy, and ABA practices across all treatment settings.

Our Core Values

We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible

We love to Solve Problems - We are Committed to Greatness - We are High Performance Team

Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Protect yourself from recruitment fraud: Raintree will never ask for financial information of any kind or for any payment during the job application process. We will never ask for personal information during the interview process such as passport number, bank account number, or social security number and will never ask you to receive and ship packages or goods. Our recruitment process takes place via zoom or in person. Any emails from Raintree recruiters will come from an @raintreeinc.com email address.